Customer Support

Introduction
At Plus Beverages, we strive to offer a smooth and reliable shipping experience for all customers within India. This shipping policy outlines the details of how we handle shipping and delivery for orders placed within the country.

Shipping Locations
We currently offer shipping to all locations within India. Shipping availability and delivery times are based on your delivery address, and these will be confirmed at checkout.

Processing Time
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Methods
We offer various shipping options depending on your location. The available methods will be displayed at checkout. Once your order is dispatched, we will send you a tracking number via email so you can monitor your delivery.

Shipping Charges
Shipping charges within India are calculated at checkout based on the size, weight, and destination of your order. Some products, such as vending machines or larger orders, may incur additional shipping charges.

• Standard Shipping: Typically takes 3–7 business days for delivery within India.
• Express Shipping (if available): Typically takes 1–3 business days, depending on the location.

Delivery Times
The estimated delivery time depends on the shipping method chosen and your location. Delivery times are approximate and may be affected by factors such as weather, holidays, or logistical issues.

Shipping Insurance
For high-value or fragile items, shipping insurance may be included or offered as an optional add-on to ensure the safety of your products during transit.

Lost or Damaged Shipments
In the event that your order is lost or arrives damaged, please contact our customer service team within 7 days of receiving the product. We will assist you in resolving the issue, which may include a replacement or refund.

Address Accuracy
It is important to provide a complete and accurate shipping address at the time of ordering. We are not responsible for delays or issues arising from incorrect or incomplete address information.

Order Tracking
Once your order is shipped, you will receive an email with tracking details. You can track your order online using the provided tracking number.

Customs and Duties

Since this policy applies only to domestic shipping within India, customs duties do not apply. However, any local taxes or additional charges imposed by regional authorities are the responsibility of the recipient.